Interview

Department of Sanitation, a large organisation with over 1,000 employees, to discuss their journey with Active Directory integration and how it reshaped their communication workflows. This in-depth interview covers everything from their challenges before Entra-Sync to the tangible improvements they’ve seen. Interview API Shift: Before adopting Entra-Sync, what challenges did you face in managing contacts

In the bustling world of pet care, Pet Haven* Stores have carved a niche for themselves with their exceptional services and products. However, like many multi-site franchises, they faced challenges in maintaining consistent customer engagement across locations while expanding their customer base. This changed with the adoption of APIShift’s marketplace applications, SBMG’s Smart Messaging gateway,

In a world where technology often seems daunting, Joe’s Plumbing stands out as a small, owner-operated business that has harnessed the power of SMS without the complexities. By adopting APIShift’s SBMG and SwiftSurvey, Joe’s Plumbing* has revolutionised its customer engagement strategy, proving that you don’t need to be a tech wizard to benefit from sophisticated

Nestled in the heart of downtown, CarFix* Garage has always been known for its exceptional car repair and maintenance services. However, like many small businesses, it faced challenges in effectively engaging with its customers and maintaining a steady stream of new clients. This all changed when it discovered APIShift’s SBM Gateway combined with SwiftSurvey. I