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Welcome to SwiftSurvey where we bring the power of SMS surveys to your fingertips. Our innovative tool helps businesses of all sizes collect and analyse customer feedback in real-time, driving engagement and informed decision-making.
With a typical open rate of 98%, SMS surveys are far more effective in reaching and engaging customers compared to traditional email surveys which average around 20-30% open rates.
Given that over 90% of the population owns a mobile device, SMS surveys allow businesses to connect with customers on the platform they use the most, resulting in better engagement and response rates.
SMS messages are delivered and read instantly, with most users responding within 3 minutes, enabling businesses to gather timely feedback and make data-driven decisions quickly.
Sending SMS surveys is a more cost-effective method compared to traditional survey channels, making it accessible for businesses of all sizes to gather valuable customer insights.
Large or small businesses face distinct challenges in leveraging SMS for effective customer engagement
Businesses with existing CPaaS systems find their platforms complicated and not user-friendly for survey purposes, leading to additional costs for hiring external consultants.
Small businesses, on the other hand, often do not survey their customers due to a lack of accessible tools and knowledge, missing out on valuable feedback and other benefits of SMS communication.
*All prices are excluding GST (calculated at checkout)
All SwiftSurvey subscriptions include a 30 day free trial
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Gather a API key from your current provider
+/-2 Minutes to complete
Register with one of our messaging partners
+/-10 Minutes to complete
Register with SwiftSurvey using the API key
+/-2 Minutes to complete
Create, send and Review
+/-5 Minutes to complete
Select a Quick Starter template
+/- 2 Minutes to complete
Insert CSV file of recipients
+/- 1 Minutes to complete
Tailor your survey and logic
+/- 2 Minutes to complete
Send and review results
Founded on the belief that every customer’s voice matters, SwiftSurvey was created to bridge the gap between businesses and their clients. Our journey began with a simple mission: to make feedback collection easy, accessible, and impactful.
Many sole traders and micro-businesses use their mobile handsets to send free txt from their message bundles – but miss out on the features of paid-for services charged per message.
Use SMBG to turn your mobile phone subscription into a power tool allowing you to use SwiftSurvey and other useful SMS tools, using your free txt bundles.
