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EmailBridge - Callback Email Service

Route CPaaS SMS replies to specific email addresses with granular control. Bridge the gap in CPaaS APIs with whitelist security and per-contact routing.

  • Per-email pricing: 0.9c per email, 0.5c per outbound
  • Whitelist controls
  • Per-account callback URL

Workflow Flow

SMS Reply
Callback - EmailBridge
Validated Email Delivery 

  "messageId": "12345",
  "from": "+61412345678",
  "to": "SMS",
  "message": "Reply text",
  "timestamp": "2023-01-01T00:00:00Z"
i

What is EmailBridge

EmailBridge fills a feature gap in many CPaaS APIs by enabling email delivery of SMS replies. Our service provides granular control over where SMS replies are sent, with whitelist security and per-contact routing capabilities.

The Challenge We Solve

The Problem

Many CPaaS APIs lack granular email routing for SMS replies.

  • No per contact email routing
  • Limited whitelist controls
  • Single callback URL per account
  • No email validation
  • Manual email forwarding required

Our Solution

EmailBridge provides comprehensive email routing with security controls.

  • Per-destination email routing
  • Server-side email whitelist
  • Multiple callback URLs
  • Email validation & delivery
  • Automated email forwarding

How to get started

1

Link CPaaS Account

Connect your CPaaS account to EmailBridge

2

Configure Email Whitelist

Set up approved email addresses for delivery

3

Set Callback URL

Configure your CPaaS callback to point to EmailBridge

4

Test & Deploy

Test your setup and go live with confidence

Example Message Payload 
{
  "messageId": "msg_123456789",
  "from": "+61412345678",
  "to": "SMS",
  "message": "Thanks for the appointment reminder",
  "timestamp": "2023-01-01T10:30:00Z",
  "accountId": "acc_12345"
}

Case Studies

Medical Practice Reduces No-Shows by 40%

Challenge: High no-show rates affecting revenue

Solution: Automated SMS reminders with email confirmations

40% reduction in no-show rate 40%
95% patient satisfaction 95%
$50k additional revenue $50k

Cost Savings: -$2,400/month in lost appointments

Property Manager Streamlines Maintenance Requests

Challenge: Manual processing of maintenance requests

Solution: SMS-based request system with email routing

90% less manual input 90%
2x faster response time 2x
85% tenant satisfaction 85%

Cost Savings: -8 hours/week administrative time

Payment Reminder Campaign Improves Collection Rate

Challenge: Late payments affecting cash flow

Solution: Automated payment reminders with email confirmations

20% increase in on-time payments 20%
60% reduction in overdue accounts 60%
$200k faster collections $200k

Cost Savings: $15,000/month in improved cash flow

Agency Tracks Multi-Campaign Responses

Challenge: Managing multiple client campaigns

Solution: Centralised SMS management with email routing

100% campaign delivery 100%
50% faster campaign setup 50%
75% client retention 75%

Cost Savings: -$3,000/month in operational costs

Key Features

Granular Per-Destination Routing

Route SMS replies to specific email addresses based on sender, content, or other criteria.

Server-Side Email Whitelist

Secure email delivery with server-side validation and whitelist controls.

Simple Integration

Easy setup with minimal code changes to your existing CPaaS integration.

Smart Routing Coming Soon

AI-powered routing based on message content and context analysis.

Reporting & Alerts Coming Soon

Comprehensive analytics and real-time alerts for your SMS campaigns.

Want a personalised demo?

Let us create a custom pricing plan that fits your specific needs and volume requirements.